Terms of service

Who provides the service

The service is ProjectPulse, a product of Lionheartapps (https://lionheartapps.com). Where these terms say "we", "us" or "our", they mean Lionheartapps, the company that operates ProjectPulse.

Billing, invoices and account questions are handled by Lionheartapps. Write to support@lionheartapps.com.

Your account

You need a valid email address to create an account, and you are responsible for keeping your credentials safe and for the activity that happens under your account.

You must be able to form a binding contract in your country to use the service.

Your content stays yours

Project names, milestones, updates, files and branding you upload remain yours. You grant us only the permission needed to store, process and display that content in your portals.

You confirm you have the right to share any client information or file you upload.

Portal links

A portal link is a shareable secret. Anyone who has it can view that project. You decide who receives it and can add a passcode, rotate the link or close the portal at any time. You are responsible for how you distribute links.

Acceptable use

Do not upload unlawful content, malware, or material you do not have rights to; do not attempt to access other accounts or portals; do not use the service to send spam. We may suspend accounts that breach these terms.

Plans and billing

A free plan is available with the limits shown on the pricing page. Paid plans are billed in advance for each billing period through our payment partner, Razorpay, and can be cancelled at any time, effective at the end of the current period.

We always show the price, currency and any tax before a payment is taken. Payments already made are not refundable for a partly used period unless required by law or agreed by us in writing; if a renewal payment fails we give a short grace period before the account returns to the free plan.

Customers billed in India are charged in Indian rupees with any applicable GST shown separately; customers elsewhere are billed in US dollars or euros. Taxes that apply in your own country are your responsibility unless we are required to collect them.

Availability

We work to keep the service available and backed up, but it is provided on an as-is basis without a guaranteed uptime figure unless we have agreed one with you in writing.

We may change or discontinue features. If a change materially reduces what a paid plan includes, we will tell account holders in advance.

Liability

To the extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential loss, including lost profits or lost data where you have not maintained your own copies.

Ending the agreement

You may delete your account at any time. We may end an account for a serious or repeated breach of these terms, with notice where reasonably possible.

These terms are governed by the laws of India, and courts in India have jurisdiction over any dispute, without limiting any consumer rights you have where you live.

Questions about these terms: support@lionheartapps.com.